Terms & Conditions We are grateful for all donation - every little helps us, to help others. All donations are accepted by Haemochromatosis UK in accordance with our Donations Policy, which may be viewed online here. Orders placed with our online shop may be cancelled within 14 days under EU Distance Selling Regulations. Please contact us if you wish to cancel an order. We hope you are satisfied with your purchases, but if not, we offer a no-quibble refund for any item returned within 14 days in saleable condition. Please contact us if you wish to return an item to request a returns number. Your use of our website platform is subject to your agreement to our Acceptable Use Policy, which may be read here : https://haemochromatosis.org.uk/our-policies Thank you!