Our offices are open Monday to Friday 9am to 3pm. Please get in touch using the form below or call/email us.

Help & Advice 

We provide several help and advice lines : 

  • General Helpline (phone/email)
  • Employment Helpline (phone/email)
  • Employers' Helpline (phone/email)
  • Members' Legal Support Helpline

For further contact details : Contact our advice lines (open weekdays Noon - 3pm)

For general enquiries contact the office 

Email : [email protected]
Call : 03030 401 101 (weekdays 9am-3pm)

For membership enquiries

Email : [email protected]
Call : 03030 401 101 (weekdays 9am-3pm)

For MyIron+ app technical support

Email : [email protected]
Please note : this is only for technical support relating to the MyIron+ app, including installation queries. 

For shop enquiries

Email : [email protected] (weekdays 9am-3pm)

For genetic testing enquiries

Email : [email protected] (weekdays 9am-3pm)

For press & media enquiries

Email : [email protected]
Call : 03030 401 104 (weekdays 9am-5pm)


Protecting people and safeguarding responsibilities are priorities for our charity. We support and work with a wide range of people throughout the UK and we recognise that some people we come into contact with may be at risk of harm.  Our approach to safeguarding is set out in our Safeguarding Policy & Procedures.

If you worried about someone and need to raise concerns, please contact our Designated Safeguarding Lead. If this isn't possible, please contact one of our Safeguarding Trustees.

* Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number. If calling from a mobile phone, calls to 03 numbers count towards any inclusive minutes in the same way as 01 and 02 calls.

For patient support groups outside the UK

Check out our list of patient support groups and charities around the world.

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